Commercial kitchen with fully staffed team at every station, aprons tied, operations running smoothly
Live Shift Coverage · Metro-Wide

Every station covered. Before your coffee cools.

Roster dispatches vetted, ready-to-work temps to your franchise locations the moment a no-show hits — no begging, no scrambling, no uncovered shifts.

94%
Same-shift fill rate
2.4k+
Vetted workers active
11 wks
Avg. to transform no-show rate
"Featured Operator
We went from 23% no-show rate to 4% in eleven weeks across all nine stores. I forwarded the Roster dashboard screenshot to every GM in my group.
Marcus Okafor, franchise owner portrait
Marcus Okafor
Multi-Unit Franchisee · 9 Dunkin' Locations
Greater Boston Metro
★★★★★
↓19 pts
no-show rate
How Roster Works

From no-show alert to covered shift in under 12 minutes.

Every step is automated. You set the rules once — which verticals, which locations, what certifications matter. Roster handles the rest every time a shift goes uncovered.

01

No-show detected

Your shift manager marks a no-show in the Roster app — or your POS flags an uncovered opening automatically via integration.

02

Roster dispatches instantly

Our algorithm matches the shift to vetted workers in your metro who have already confirmed availability — no cold-calling, no agency wait.

03

Worker confirms in under 4 minutes

The matched worker gets a push notification. Average acceptance time: 3 minutes 47 seconds. You get a confirmation text with their name and ETA.

04

Shift runs. You move on.

Worker clocks in, clocks out. You get a shift summary. One invoice at month-end across all your locations. No agency overhead, no mystery charges.

Franchise Operators · Row 1

Three verticals. One result.

Fast food restaurant kitchen with busy staff during morning rush
QSR
Chicago Metro
"
Saturday morning, three no-shows at once. Roster had two people confirmed before I finished the group text to my managers. One of them showed up early.
91%
same-day fill rate
+38 pts vs. previous vendor
P
Priya Venkataraman
Area Director · 15 Locations
Hotel housekeeping team in hallway, fully staffed and organized
Hotel
Nashville, TN
"
Housekeeping was three heads short every Monday for six months. We were paying $2,100 a week in overtime. Roster fixed that in the first billing cycle.
$2.1k
weekly overtime eliminated
First 4 weeks with Roster
D
Derek Hollingsworth
General Manager · 312-room Property
Clean retail store interior with staff at registers ready to serve customers
Franchise Retail
Southeast Region
"
We have 22 locations across four states. Before Roster, each store manager was calling a different temp agency. Now it's one dashboard, one invoice, zero chaos.
22→1
staffing vendors consolidated
One dashboard, one invoice
T
Tamara Reyes-Figueroa
VP Operations · 22 Franchise Units
The Roster Network · Row 2

Workers who show up — because this job fits their life.

Smiling woman in food service uniform, professional portrait
Destiny Abara
Line Cook · Food Service
Chicago, IL
"I pick my shifts around school pickup. Two kids, one car — Roster works around my life, not the other way around."
14 months with Roster
187 shifts completed
★★★★★
4.97 avg
Man in hospitality uniform smiling warmly at camera
Kwame Asante
Housekeeping · Hotel
Nashville, TN
"They remembered my name on day two. At my old agency I was a number. Here they know I'm good at turnover rooms and they book me for that."
9 months with Roster
112 shifts completed
★★★★★
4.99 avg
Young woman smiling in casual professional attire
Luz Esperanza Morales
Cashier · QSR
Boston, MA
"I'm taking classes full-time. Roster lets me work Friday nights and Sunday mornings — I set it once and they fill my calendar without me chasing anyone."
6 months with Roster
74 shifts completed
★★★★★
4.96 avg
Man in retail uniform with professional confident expression
Terrence Vance
Retail Associate · Franchise Retail
Atlanta, GA
"First week, I got a message asking how the shift went. Not a survey — a real person asking. That was different from every other gig I'd done."
11 months with Roster
143 shifts completed
★★★★★
4.98 avg
The Roster Family-First Promise
Every worker in our network is vetted, background-checked, and matched to shifts that fit their schedule — not the other way around. When workers want to show up, your shifts stay covered.
Before & After · Row 3

The numbers operators forwarded to their CFO.

Case Study
$140k/yr
annual savings
Dunkin' Group · 9 Locations
Boston Metro
No-show rate: 23% → 4%
No-show rate
23%4%
Weekly unfilled shifts
417
Overtime cost/wk
$3,200$480
Timeline: 11 weeks
See full case study →
Case Study
$45k/yr
annual savings
Select-Service Hotel · 312 Rooms
Nashville, TN
Housekeeping coverage: 67% → 98%
Coverage rate
67%98%
Rooms uncleaned/day
181
Guest comp/month
$4,100$310
Timeline: 6 weeks
See full case study →
Case Study
$210k/yr
annual savings
QSR Franchise Group · 22 Units
Southeast Region
Cost-per-temp: $38/hr → $21/hr
Cost per temp hour
$38$21
Vendor invoices/month
221
Avg. fill time
4.2 hrs38 min
Timeline: 3 weeks to full rollout
See full case study →